Refund & Cancellation Policy

Participation in CodGen internship programs does not require a registration fee, training fee, or task submission fee.

A one-time certificate processing fee of ₹99 may apply when a participant requests an internship completion certificate after meeting the applicable completion requirements.

The ₹99 certificate processing fee relates to the generation and processing of the requested internship certificate.

The fee is not a fee for joining the internship itself and is only applicable when a participant requests the applicable certificate.

A refund request may be considered when all of the following circumstances apply:

• The payment was made accidentally or duplicated.
• Certificate or report processing has not started.
• The payment can be clearly identified and verified.

Refund requests are reviewed individually and are not automatically approved.

Once certificate or report generation has been completed, the applicable processing service is considered fulfilled.

Payments associated with completed certificate or report generation are therefore generally non-refundable.

Participants may choose to discontinue their participation in an internship program.

Discontinuing an internship does not automatically create an entitlement to a refund for a certificate processing payment that has already been processed or for a service that has already been completed.

Certificates are issued only when the applicable internship requirements have been completed and the submitted work has been reviewed or approved where required.

Payment of the certificate processing fee alone does not guarantee certificate issuance if the participant has not satisfied the applicable completion requirements.

If a participant accidentally makes the same payment more than once, they should contact CodGen as soon as possible with the relevant transaction details.

Verified duplicate payments may be reviewed for refund where the duplicate amount has not already been applied to another requested service.

If an amount is deducted from your bank account, UPI account, or payment method but the CodGen payment status does not update, please contact support with the transaction ID, payment reference, screenshot, and other relevant details.

The transaction may need to be verified with the applicable payment provider before its final status can be confirmed.

If a payment fails, is automatically reversed, or is returned by the payment provider, the transaction will be handled according to the status reported by the relevant payment provider.

Participants should avoid making repeated payments for the same request until the status of the original transaction has been confirmed.

Where a refund is approved, processing will normally begin after the transaction and refund eligibility have been verified.

The time required for the refunded amount to appear in the original payment method may depend on the payment provider, banking network, or payment method used.

Where a refund is approved, it will generally be processed back through the original payment method or through the applicable payment provider's supported refund mechanism.

CodGen may request additional transaction information before processing a refund.

The following are generally non-refundable once the corresponding service has been completed or processing has begun:

• Certificate generation and processing.
• Completion report generation.
• Other specifically requested administrative services.

Refund eligibility may depend on the status of the specific transaction and service at the time the request is received.

If you wish to cancel a certificate or report request, contact CodGen as soon as possible.

Cancellation may be possible before processing begins. Once generation or processing has started, cancellation may no longer be possible.

Refund or payment-related requests should include enough information for the transaction to be identified.

• Full name used during registration.
• Registered email address.
• Transaction ID or payment reference.
• Payment date and amount.
• Reason for the refund request.
• Supporting payment evidence where applicable.

Payments may be processed through third-party payment providers supported by CodGen, such as Cashfree, PayPal, or other applicable payment services.

Payment processing, transaction status, reversals, and certain payment-related timelines may depend on the policies and systems of the relevant payment provider.

If you believe a transaction was made without your authorization, contact CodGen and your payment provider as soon as possible.

CodGen may request transaction information to investigate the issue and may cooperate with the relevant payment provider where necessary.

CodGen may update this Refund & Cancellation Policy when its programs, services, payment methods, or operational procedures change.

The latest version and revision date will be displayed on this page. Users are encouraged to review the policy before making a payment.