The following terms apply when you make a payment to CodGen for internship certification, report generation or related services. Using our platform means you agree to this policy.
1. No Refund After Certificate/Report Issued
Once the internship certificate or report is generated, **refund cannot be processed under any circumstances.**
2. Eligibility Before Approval
Refund is only considered if:
Payment was made by mistake (duplicate/accidental)
No certificate/report has been issued yet
User has not submitted tasks/projects
3. Task Submission Requirement
Certificates are awarded only upon completion and verification of tasks. If you fail to complete or submit work, **no refund will be given.**
4. Processing Time
Approved refunds (rare cases) are processed within **5–10 working days** back to the original payment source.
5. Non-Refundable Fees
- Internship training fees (if any) - Certificate generation fees - Report creation charges - Late submission charges (if applied) *Service fee covers evaluation and admin effort — not a product sale.*
6. Technical Payment Issues
If money is deducted but payment status is not updated, contact us with proof (screenshot/transaction ID) — we will verify with Razorpay/UPI.
7. Cancellation of Enrollment
You may cancel participation anytime, but **payment cannot be refunded** if certificate/report has already been processed.
Note: This policy prevents misuse and maintains internship credibility.
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